Maintenance Request

1) Garbage Disposal
Have you tried pushing the red reset button on the bottom of the disposal? If not, please try now. Does the disposal work? If you have power does your disposal hum? If it hums then there is something stuck inside the disposal. Usually it can be unstuck by opening the cabinet below the sink and fitting a 1/4″ Allen wrench into the hole at the bottom of the disposer and turning it a few times. If you are unable to remove the item that is stuck, you will require a service call with a service fee of $75.00. Please Submit Service Request Online with a description of the problem
Be advised that if the disposal is not repairable then you will be charged only an installation fee of $85.00 for the new disposal. How ever, be advised if it is determined that the tenant caused the breakage you will be responsible for the entire fee. (Disposal plus installation).
2) Leaking Kitchen Faucet
Submit Service Request – No Charge
3) Clogged Kitchen Sink
Disposal works but water comes up into sink when disposal turned on: (Submit Service Request Online – $85.00 SERVICE FEE).
4) Water Leaking Under Kitchen Sink
Submit Service Request Online – No Charge
5) Electric Outlet on Wall
Have you tired pushing the red reset button on outlet? Have you tried pushing the red reset button on the GFI plug?
Have you tried resetting breakers?
Most electrical issues required – No Charge
If these procedures do not work please Submit Service Request Online
6) Stove
If the burners are not allowing gas to come out, you need to take a small pin and open clogged gas burner holes. Pull off gas burner and clean grease. Be sure to relight the pilots if they are not automatic ignition.
Other stove issues, Submit Service Request Online (No Charge)
7) Refrigerator
Broken Handles – Submit Service Request (Minimum Charge $85.00)
If it is not cooling please fill out the maintenance request right away so we can make repairs.
8) Dishwasher
Dishwasher Leaking – Submit Service Request Online (No Charge)
Dishwasher Not Working – Submit Service Request Online (No Charge)
Dishes have spots – Buy Jet Dri Liquid
9) Microwave
Not Working at all – Submit Service Request Online (No Charge)
Broken Handles – Submit Service Request Online (Minimum Charge $85.00)

1) Shower Head Clogged
Please remove shower head and clean out the debris particles in the water that has built up inside shower head. This should take no more than FIVE minutes. If this does not work, Submit Service Request Online (No Charge).
2) Shower Handles
Handles are Leaking – Submit Service Request Online (No Charge)
3) Shower/Bath Divider Spout
Divertor is not changing the water from the tub spout to the shower head. Submit Service Request Online (No Charge).
4) Toilet Running
Submit Service Request Online (No Charge)
5) Toilet Seat Loose
Tighten with Screwdriver (Not a Part of Lease), if you want maintenance to replace toilet seat service charge will be $55.00 which includes a new toilet seat.
6) Toilet Seat Broken
You would need to buy a new toilet seat and install. Our contract does not provide new toilet seats. This is a disposable item and tenant charge.
7) Bath Tub Clogged
Submit Service Request Online.
8) Bathroom Sink Clogged
Submit service Request Online ($85.00 Charge if it is blocked with hair at the pop-up. You may want to remove the pop-up from under the sink using a pliers to check before making the call)
9) Bathroom Sink Pop up
Not Working? Submit Service Request (No Charge).
10) GFI Electric Outlet
Not Working? Push reset button and it should now work. If it does not, check breaker. If it still does not work, Submit Service Request Online (No Charge).
11) Mildew in Bathroom or on Tub Walls
Use X-15, Tilex or similar product or make a 6 parts water:1 part bleach solution to clean walls monthly and wipe ceiling with mop to remove moisture build-up to reduce mildew. If you request us to do this, the charge is ($85.00). If after you do this three times and the mildew continues to reappear Submit Service Request Online for evaluation for other issues. If there is a water leak please Submit Service Request Online (No charge).
12) Toilet Clogged
You can use a plunger. to unclog. Push the plunger straight down in a quick firm motion. You most likely will need to do this a number of times before the clog is removed. If you need a service call for a stopped up toilet, service charge is $85.00.
13) Peeling Paint in Bathroom
Submit Service Request Online (No Charge)
14) Light Bulbs
We do NOT replace bulbs unless they are over 10 ft. high. If you wish to have a lower bulb replaced the service fee is $35.00. Bulbs are a disposable item. If in the first three months a bulb burns out we will replace the bulb at no charge to you.
15) Bath Vent Fan not working
Submit Service Request Online.

1) Window Screens Broken
Submit Service Request Online ($75.00 Charge)
2) Smoke Detector
Beeping Noise: Install new 9-Volt battery or if you Submit Service Request Online – $40.00 Charge if it is a battery issue.
3) Air Conditioning
4) Windows
Moisture is a common issue which creates mildew. This usually happens when it is cold outside and warm inside. This leads to condensation on the window. Please clean the moisture with a dry towel as often as needed to keep the window dry so that mildew does not build up.